Approval & registration (Atout France)

Website editor

The website caliandre.com is published by CALIANDRE, a French simplified joint-stock company (SAS) with a share capital of €10,000, registered with the Cannes Trade and Companies Register under number 932 906 811, with its registered office at 45 Boulevard de la Croisette, 06400 Cannes, France.

SIRET

932 906 811 00017

EU VAT number

FR09 932 906 811

Phone

+33 6 22 36 65 55

Email

info@caliandre.com

Publication director

Mrs. Nadine Huchaima, President

Professional liability insurance

Insurer

Hiscox, policy taken out through Hiscox Direct, TSA 49007, 60477 Compiègne Cedex, France · Tel. 0800 60 20 16

Website hosting

Host

Netlify, Inc., 512 2nd Street, Suite 200, San Francisco, CA 94107, United States

Intellectual property

All content available on the Caliandre website, including but not limited to graphics, images, texts, videos, animations, sounds, logos, icons and their formatting, is the exclusive property of Caliandre, unless otherwise stated.

Any reproduction, distribution, modification, adaptation, retransmission or publication, whether in whole or in part, is strictly prohibited without the prior written consent of Caliandre.

Any unauthorized use, representation or reproduction of such content, by any means whatsoever, constitutes an infringement and may result in legal action in accordance with Articles L.335-2 and following of the French Intellectual Property Code.

Failure to comply with these provisions may give rise to both civil and criminal liability.

Privacy policy

Data controller

CALIANDRE SAS, 45 Boulevard de la Croisette, 06400 Cannes, France, represented by Mrs. Nadine Huchaima. Contact: info@caliandre.com.

Data collected

When you fill in a form or contact us, we collect your name, email address, phone number where provided, travel dates and preferences, and the content of your message.

Purposes and legal bases

Answering your request and sending you a proposal (pre-contractual measures); carrying out and following up your booking (performance of a contract); meeting our accounting and legal obligations (legal obligation).

Recipients

Your data is intended for Caliandre and, only where necessary for your stay, for the service providers involved (owners, transport companies, chefs…). It is never sold.

Retention period

Three years from the last contact for requests that do not lead to a booking; for the duration of the contractual relationship, then ten years for accounting records.

Transfers outside the European Union

The website is hosted by Netlify (United States). These transfers are governed by the European Commission’s standard contractual clauses.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to info@caliandre.com. You may also lodge a complaint with the CNIL (cnil.fr), the French data protection authority.

Cookies

The website uses no audience-measurement or advertising cookies. Only your language choice is stored in your browser.

Terms & conditions of sale

Our services

Caliandre designs and organises tailor-made stays on the Côte d’Azur and beyond: villa rentals, yacht charters, private chefs, premium transfers and reservations. Each service is subject to availability and is set out in a written proposal.

Booking and payment

The price is payable upon receipt of the invoice. A booking is only confirmed once payment has been received. Until payment is received, the availability of services cannot be guaranteed.

Cancellation and changes

Any cancellation or change must be notified in writing. The cancellation and change conditions specific to each service (accommodation, boat, transfer, chef, etc.) are those set by the provider concerned. They are communicated to the client in the proposal, before any confirmation, and apply as of right.

For package holidays, the client may cancel free of charge in the event of unavoidable and extraordinary circumstances occurring at the destination and significantly affecting the stay (Article L. 211-14 of the French Tourism Code).

The right of withdrawal does not apply to accommodation, transport and leisure services provided on a specific date (Article L. 221-28 of the French Consumer Code).

We strongly recommend taking out cancellation insurance.

Client responsibilities

The client is responsible for the accuracy of the information provided when booking, and for complying with the administrative and health formalities (identity documents, visas) required for the trip.

Caliandre’s liability

When Caliandre sells a package holiday or linked travel arrangements, it is responsible for their proper performance under the conditions set out in Articles L. 211-16 et seq. of the French Tourism Code. It may be released from all or part of its liability by proving that the damage is attributable to the traveller, to a third party unconnected with the provision of the travel services, or to unavoidable and extraordinary circumstances.

When Caliandre books a stand-alone service on the client’s behalf, that service is performed under the responsibility of the provider concerned, according to its own conditions, which are communicated in the proposal.

Complaints

Any complaint must be sent in writing to info@caliandre.com, as soon as possible, and if possible during the stay so that a quick solution can be found.

Governing law and disputes

These terms are governed by French law. In the event of a dispute, the client is invited to seek an amicable solution with Caliandre. Failing that, the dispute will be brought before the competent court under ordinary rules.

For any questions: info@caliandre.com